By law, a doctor’s referral is not necessary, but some billing plans still request doctor’s notice, such as MVA injuries or some plans (Sunlife contract 55555 plans). Please check your own plan’s details. Remember, it is important to keep your family doctor up to date with your health.

We are also approved by motor vehicle insurance plans and some long term disability plans.


Rates & Billing Information


Initial Assessment and Treatment: $90.00

Follow-up treatments: $ 70.00

Direct billing is available for most Mediavie Blue Cross, Manulife, Chamber of Commerce, Green Shield Insurance, Sunlife plans (except those with contract # 55555), Standard Insurance, Johnson Insurance, and Desjardin Insurance Plans with extended private health benefits.

You WILL need to contact your private health insurance provider ahead of time so you are aware of your coverage details and yearly limits. The Insurance companies will not release information to anyone but the planholder.   Remember to ask if your plan requires you to have a doctor’s referral for physiotherapy treatment.

If it is a motor vehicle accident injury after April 2013, then we can see you without a doctor’s referral to assess you and based upon our findings and the insurance companies approval, we can treat you up to a maximum of 21 treatments, within the first 90 days from the accident, and directly bill your auto insurance. So it is good to be seen and assessed early after your accident to get this coverage.

  • If it is after the 90 days, then you must use your private health benefits. If there are no private health benefits, then we bill your insurer directly, if approved by your section B insurance company. we can bill them for what is not covered under your benefits.  For a motor vehicle insurance company to cover treatment, they require a doctor’s referral.


Appointments can be made online, by phone, walk in, fax, email.

Your Initial appointment is an assessment/ exam (1.5 hours) to determine the issue you are experiencing. With this information, we then know what treatment to recommend and begin.

Regular appointments are approximately 1 hour and we can treat more than one area at a time but if  more time is needed to address all issues, it will be at an additional cost.

Dress. Depending upon the area being treated, you may need to bring shorts or a tank top.

Cancellation Policy

8 hours notice is required to cancel an appointment. The fee for insufficient notice to cancel is $25.00.  If more than 3 appointments are missed,  your physiotherapy treatments may be terminated.